Delivery & Return Policies
Holiday Delivery
To ensure on-time delivery during the busy holiday season, place your order at least 1 day before the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day, and Labor Day.
We are closed on these holidays: New Year's Day, Easter, Father's Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Same Day Delivery

If you order by 2:00 pm in the recipient's time zone, we can typically deliver the flowers the same day, Monday through Friday. For Saturday deliveries, orders must be pre-ordered by Friday.
Specific Times
We are not always able to guarantee delivery at a specific time, but we are normally able to deliver within 4 hours of placing your order. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.
Delivery Times
Normal delivery times are 9 am-5 pm daily. During major holidays such as Valentine's Day and Mother's Day, we offer extended hours and delivery times. Please call to verify.
Funeral Homes
These orders are our very highest priority. We call and confirm every order being sent to cemeteries and funeral homes to ensure your delivery makes it to the service in a timely manner. If you have ordered too late to make the funeral service, we will call you as soon as possible, so you can make other arrangements or have something sent to the family's home instead. If you do not know the zip code or exact address of the funeral home, we will look it up for you. If you have selected a delivery date that is before the actual viewing, we will deliver to the viewing per the funeral home's instructions.
High Schools
High schools do not accept deliveries for students. Please send the teacher's gifts to the high school and any student orders to their residence. Orders to high schools should be placed early because they usually must be received by 2 pm.
PO Boxes
We are unable to deliver flowers to a P.O. Box or A.P.O. addresses.
If no one is home
Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery driver may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or if given the OK to leave, it is left in a shaded area tucked away from the view of the street. If instructed not to leave, we tag the door with a message for the recipient to call to arrange for re-delivery.
Incorrect Addresses
If the recipient's address is incorrect and delivery was attempted to the address, our delivery driver is required to bring the item back to the shop, where it can be arranged for pickup, OR there is an option to arrange for redelivery with an additional delivery fee. We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
Canceling or Changing an Order
Same-day orders are processed immediately. Due to the urgent nature of florist-delivered products, we are unable to cancel or change orders already in process at the florist, en route, or delivered. Email changes or cancellations are NOT accepted. To cancel or change an order that has not been processed, please call immediately. All changes or cancellations MUST be verbal.
Recipient may be contacted
In some cases, the florist may contact the recipient to ensure they will be home to accept the delivery.
Request to leave item at door
The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard, or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty products due to this special request.
Recipient's refusal of delivery
If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.

Card Messages
The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.
Hospitals we deliver to
Bakersfield Memorial Hospital, Bakersfield Surgery Ctr, Einstein Hans MD, Grossman Burn Ctr, San Joaquin Community Hospital, Union Surgery Center, Inc., Sagebrush Medical Plaza, University Multi Specialty Physicians Of Kern, Bakersfield Heart Hospital, Medcath Incorporated, Riverlakes Surgery Ctr, Beautologie, Mercy Hospitals of Bakersfield, Advanced Endoscopy Ctr, Westside Surgical Center
Local Cemeteries & Funeral Homes
Greenlawn Mortuary & Cemetery, Bakersfield National Cemetery, Basham Funeral Care, Hillcrest Memorial Park and Mortuary, Alpine Cremation & Burial Services, Historic Union Cemetery, Mission Family Mortuary, Kern River Family Mortuary, Living Waters Funeral Care, Alma Funeral Home & Crematory, Doughty-Calhoun-O'Mera, Peter's Funeral Home
Garden District Flowers in Bakersfield, CA provides flower delivery to the following areas and zip codes in Bakersfield, CA: 93312, 93314, 93309, 93311, 93301, 93305, 93308, 93313, 93304, 93307, 93306.
